Privacy Policy
Midwest Cleaning Services (“Midwest Cleaning Services,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, submit a form, or communicate with us online.
This Privacy Policy applies to our website: cleaningservicespros.com.
Information We Collect
We may collect personal information that you choose to provide when you contact us, request a quote, submit a booking or lead form, or communicate with us through the website.
This information may include:
- First and last name
- Email address
- Phone number
- Service details
- Property type or cleaning needs
- Preferred service date or availability
- Any additional information you choose to include in a message or form submission
We may also collect basic technical information automatically when you visit the website, such as your IP address, browser type, device information, pages viewed, referral source, and general website usage data.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and service inquiries
- Schedule or coordinate cleaning services
- Communicate with you about your request
- Provide customer support
- Improve our website, services, and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal, business, or operational requirements
We do not use your personal information for purposes unrelated to your request unless permitted by law or with your consent.
Online Forms and Third-Party Tools
Our website may use third-party tools, including Housecall Pro, to help collect service requests, booking details, or quote inquiries.
When you submit information through a Housecall Pro form or embedded booking tool, your information may be collected and processed by Housecall Pro according to its own privacy policy and terms. We use that information to respond to your request and provide cleaning services.
We recommend reviewing Housecall Pro’s privacy policy if you would like to understand how they process information submitted through their platform.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to help the website function properly, understand website traffic, improve performance, and support marketing or analytics tools.
Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
Depending on the tools active on our website, cookies or tracking technologies may be used by service providers such as analytics platforms, form providers, advertising platforms, or website performance tools.
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our website, manage forms, respond to inquiries, provide services, process communications, or support business operations.
These providers may include:
- Website hosting providers
- Form and booking platforms
- Email or communication tools
- Analytics or marketing platforms
- Customer management or scheduling tools
We may also disclose information if required by law, to protect our rights, to prevent fraud or misuse, or to comply with a legal process.
Data Security
We take reasonable steps to protect the personal information submitted through our website. However, no website, online form, transmission method, or electronic storage system can be guaranteed to be completely secure.
You should avoid submitting sensitive personal information through our website unless it is necessary for your service request.
Data Retention
We keep personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.
The exact retention period may vary depending on the type of information, the reason it was collected, and applicable legal or operational requirements.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted to us, subject to legal, business, and operational limitations.
You may also opt out of certain marketing communications, if applicable, by following the unsubscribe instructions in those communications or by contacting us directly.
Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: